Support
Support Center
Welcome to the Micolorprint Support Center. Here you can find technical assistance, troubleshooting guides, manuals, FAQs, and after-sales service for all Micolorprint printers.
How Can We Help You?
📘 User Manuals
Download installation guides, operation manuals, and maintenance instructions for UV, DTF, DTG, Food, and bottle printers.
🛠 Troubleshooting
Find solutions to common printer issues such as print quality problems, software errors, ink system faults, and hardware alarms.
❓ FAQ
Get quick answers to frequently asked questions about shipping, installation, ink usage, maintenance, and warranty.
🎥 Video Tutorials
Step-by-step videos for machine setup, software operation, printhead cleaning, and daily maintenance.
Technical Support
If you experience technical issues during installation or operation, our professional engineers are ready to help.
- Remote technical support (video call/screen sharing)
- Installation and setup guidance
- Printing software configuration
- Print quality optimization
- Printer model
- Problem description
- Error message or photos/videos (if available)
Warranty & After-Sales Service
Warranty Policy
- Standard warranty for Micolorprint machines
- Lifetime technical support
- Spare parts supply and replacement service
Warranty terms may vary by product and region. Please contact us for detailed warranty information related to your machine.
Contact Support
Shenzhen Micolorprint Technology Co., LTD
📧 Email: service@micolorprint.com
📞 Phone / WhatsApp: +86 150 0012 2145
📍 Location: Shenzhen, Guangdong, China
⏰ Working Hours: Mon–Fri 08:30–18:00 | Sat 08:00–14:00
Our support team will respond as soon as possible on business days.
Related Support Resources
- UV Printer Support
- DTF Printer Support
- DTG Printer Support
- Food Printer Support
- Bottle & Tumbler Printer Support
- Software & Driver Downloads